1. Expression of interest
Registration places you in a prospective partner pool. Himsafar may prioritise categories and locations based on customer demand, operational readiness and applicable law. There is no guarantee of onboarding, visibility, bookings, income or launch date.
2. Accurate information
You must provide accurate identity, contact, service, vehicle, property, pricing, availability and qualification information. Do not submit another person’s documents or claim licences, insurance, ownership, experience or permissions that you do not hold.
3. Verification and permissions
Before going live, a partner may need identity checks, vehicle and driver documents, union or stand information, homestay registration, activity credentials, insurance, local permissions, safety plans or other category-specific evidence. Himsafar verification does not replace a legal licence or ongoing duty of care.
4. Training and listing readiness
Partners may be asked to complete orientation covering listing clarity, inclusions, meeting points, guest communication, cancellations, safety, accessibility and complaint handling. Himsafar may edit, pause or reject a listing that is unclear, misleading, unsafe or not permitted.
5. Pricing and payment
The current launch rule for rides is 0% platform commission and direct rider-to-driver payment by UPI or cash. Other service categories may use a different model disclosed before activation. Taxes, permits and expenses remain the partner’s responsibility unless a written agreement states otherwise.
6. Service standards
Partners must honour confirmed details, communicate changes promptly, treat travellers fairly, avoid discrimination and harassment, follow safety and environmental requirements, and never pressure a user into undisclosed payment or an unsafe activity.
7. Independent role
Unless a signed agreement says otherwise, prospective and active providers operate independently and are not employees or agents of Himsafar. Each provider is responsible for fulfilment, professional conduct, licences, insurance and tax obligations.
8. Suspension and removal
Himsafar may pause or remove access for false information, expired documents, unsafe conduct, repeated cancellations, fraud, harassment, legal non-compliance or material customer complaints. Serious concerns may be referred to the appropriate authority.
9. Data and content
Partner information is handled under the Privacy Policy and future onboarding notice. By supplying listing text or media, you confirm that you may use it and grant Himsafar permission to display it for onboarding, marketing and service discovery, subject to the final agreement.
10. Final agreement
No service will be activated solely under these pre-launch terms. The final partner contract, fees, cancellation rules, dispute handling, insurance requirements and category obligations must be accepted before live bookings.
